Returns & Exchanges

At Knya, we strive to ensure you are completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order ID and email address to select the items you wish to return or exchange.

• 2.
  Quality Inspection

  Ensure your items are in their original condition with all tags intact; our team will review your request within 24-48 hours.

• 3.
  Schedule Pickup

  Once approved, a courier partner will be assigned to pick up the package from your doorstep at no additional cost to you.

• 4.
  Receive Refund

  After the item reaches our warehouse and passes quality checks, your refund or exchange will be processed within 5-7 business days.