Frequently Asked Questions

Everything you need to know about your Knya shopping experience.

How can I track my order?

Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.

What is your return and exchange policy?

We offer a 15-day return and exchange policy for all unworn items with original tags attached. Simply visit our Returns Center to initiate the process.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes.

How do I ensure I pick the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fits may vary between slim and oversized styles.

Do you offer international shipping?

Yes, Knya ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location.

How should I care for my Knya garments?

To maintain the quality of your apparel, we recommend following the specific care instructions on the inner wash care label, generally involving cold machine washes and air drying.